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I'm seeking feedback on a couple issues, to determine what the general user base would prefer (results of this may end up in a MEEP).
Users may only have one account active at a time. I have worked hard to be respectful of the multitude of reasons someone may wish to switch accounts, and not be the person who says X is now Y. However there's no clear rule for what us moderators should do.
Worse, there are users who are strongly suspected of being previous users. I have generally clarified if there are no credential matches, but this gets into an ugly area when there are such matches but the person privately insists it's a coincidence. I have stuck to advising users to not talk to so-and-so if they're worried, but I have refused to outright share the match; I do however tell the other to keep their distance:
Regarding X,
I must ask that you strictly minimize any interaction with them. Without knowledge of your matching credentials to a certain former user, they identified you as said user; to which there was a very negative and prolonged experience.
There is no loss to this situation, since if you are not that person, then you have no investment with the aforementioned user. If you are whom they believe you to be, then ignoring them will help avoid old habits from which you wish to differentiate yourself.
Out of respect for privacy, the credentials match has not been revealed.
A related problem is when there is a strong match, but the connection is denied, we have not banned the former accounts. It's a damned nuisance. For this I would like to have a simple policy of the suspicion creating a light RO between the connected accounts, and if asked we openly tell people the details of the match with a clarifying statement that it may be a coincidence. ... Whereas if they admit to the connection, their privacy is maintained, but we moderators can properly use context from their past actions and relationships.
So what say you? I'm open to any ideas.
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