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@keithprosser
I get that... but first we have to identify the process people actually use, not the process they think or say they use!
Certainly, but the first step in the dialectical method is to identify what a person says [such as what they say their method is]. Only after that is it possible to investigate whether what they say is true [such as whether that is actually the method they use].
It isn't always the fastest process but I think it is an important step in order to avoid potential misunderstandings later in the converaation.